Depending on the operating system being 32 bit or 64 bit, SQL Server is installed using the 32 bit components which dictates the root installation folder. This version of Ponemah uses SQL Server 2008 Express. The Status column will change from Started to display nothing.īacking up Data Folder for Ponemah 5.00 or Greater Select that line, right-click to access the menu options and select Stop. Start the Services control panel from Control Panel -> Administrative Tools -> Services. To copy all the study database files and the Ponemah application database, the SQL Server service must be turned off otherwise some of the databases will be in use and will not copy. The location of SQL Server is dependent on both the version of Ponemah and the version of the Windows operating system. Backup SQL Server Data Folder on Corrupt System (done by customer)Īll Study databases are located in the Data folder where SQL Server is installed. It is important that a new Ponemah system is setup in order to restore the studies. The following describes the action required to recover Studies that were created in Ponemah after a SQL Server Master database failure occurs.įailure of the master database is rare and most likely caused by a failing hard drive.
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